Terms and Conditions

TERMS AND CONDITIONS

Century Healthcare Limited

Website: https://centuryhealthcareltd.com
Effective Date: 20 July 2026
Last Updated: 14 October 2026

1. Introduction

Welcome to Century Healthcare Limited.

These Terms and Conditions govern your access to and use of our website, products, services, and online purchasing facilities.

Century Healthcare Limited is a Nigerian healthcare and wellness products company committed to providing quality products, reliable customer service, and a convenient online shopping experience.

By accessing our website or placing an order, you agree to comply with these Terms and Conditions, subject to your rights under applicable laws.

If you do not agree with these terms, please refrain from using our website or purchasing products through it.

2. Definitions

For the purposes of these Terms and Conditions:

Company: Refers to Century Healthcare Limited.
Website: Refers to https://centuryhealthcareltd.com.
Customer: Refers to any individual or organisation purchasing or intending to purchase products from the Company.
Products: Refers to healthcare, wellness, medical-related equipment, accessories, and other items offered for sale.
Order: Refers to a request submitted by a customer to purchase products.
Payment Provider: Refers to an authorised third-party service used to process payments, including Flutterwave and Selar where available.

3. Eligibility to Purchase

By placing an order through our website, you confirm that:

You are at least 18 years old or have appropriate parental or legal guardian authorisation.
You have the legal capacity to enter into a purchase agreement.
The information you provide is accurate and complete.
You are authorised to use your selected payment method.
Your purchase complies with applicable laws and regulations.

We reserve the right to decline transactions involving suspected fraud, unlawful activity, or materially inaccurate information, subject to applicable consumer protection laws.

4. Products and Descriptions

Century Healthcare Limited makes reasonable efforts to ensure that product descriptions, photographs, specifications, and other information displayed on our website are accurate.

However:

Product colours and appearance may vary slightly depending on screen settings.
Packaging may differ from promotional photographs.
Product specifications may be updated by manufacturers.
Product availability may change without prior notice.

We encourage customers to review product specifications carefully before purchasing.

Where a product is materially different from its advertised description, customers retain their rights under applicable consumer protection laws.

5. Healthcare and Wellness Product Disclaimer

Products sold by Century Healthcare Limited may include healthcare devices, wellness equipment, and personal health-related products.

Unless expressly stated and supported by applicable regulatory approval, our products are not intended to diagnose, treat, cure, or prevent diseases.

Information provided on our website is for general product information and educational purposes only and should not be interpreted as professional medical advice.

Customers should consult a qualified healthcare professional where appropriate before using health-related products, particularly if they have an existing medical condition.

Hydrogen-Rich Water Products

Our hydrogen-rich water generators are designed to introduce molecular hydrogen into drinking water.

Although molecular hydrogen is being investigated for potential health-related applications, scientific evidence remains limited.

Century Healthcare Limited does not guarantee specific medical or therapeutic outcomes from using hydrogen-rich water products.

Customers should follow the manufacturer’s operating instructions and safety guidelines.

6. Product Pricing

All product prices are displayed in Nigerian Naira (NGN), unless otherwise stated.

Product prices may be presented on the checkout page, depending on the website’s current pricing configuration.

Century Healthcare Limited reserves the right to update product prices without prior notice.

However, price changes will not affect orders that have already been accepted and paid for, except where otherwise permitted by law or agreed with the customer.

The total amount payable, including applicable delivery charges, taxes, and additional fees, will be disclosed before the customer confirms payment.

We do not intentionally impose undisclosed charges after a customer has completed a transaction.

7. Orders and Order Confirmation

Customers may place orders through our website by selecting products, providing the required information, and completing the checkout process.

After submitting an order, customers may receive an electronic acknowledgement.

An order acknowledgement does not necessarily mean that payment has been successfully received or that the order has been accepted for fulfilment.

An order is considered confirmed once the Company has verified payment and accepted the order for processing.

We reserve the right to cancel or decline orders where:

A product is unavailable.
Payment cannot be verified.
Fraudulent activity is reasonably suspected.
A material pricing or technical error has occurred.
The transaction would violate applicable laws.

Where payment has already been received for an order that cannot be fulfilled, an appropriate refund will be arranged in accordance with applicable law.

8. Payment Methods

Century Healthcare Limited may accept payments through secure third-party payment providers, including:

Flutterwave
Selar
Other payment channels made available at checkout

Available payment methods may include debit or credit cards, bank transfers, and other supported electronic payment options.

Payment availability depends on the selected provider and transaction eligibility.

Customers may be redirected to an external payment platform to complete their transactions.

Where Selar or another external payment link is used, payment confirmation may require manual verification before the order is processed.

Customers must ensure that payments are made through the authorised payment instructions provided on our website.

Century Healthcare Limited will not request customers’ card PINs, passwords, or one-time passwords through telephone calls, emails, or messaging platforms.

9. Shipping and Delivery

Century Healthcare Limited arranges product delivery to supported locations, subject to availability and applicable logistics arrangements.

Delivery charges, where applicable, will be communicated before the customer confirms payment.

Delivery timelines may vary depending on:

Customer location
Product availability
Courier operations
Public holidays
Weather conditions
Other circumstances outside our reasonable control

Any estimated delivery timeframe is provided in good faith and is not a guaranteed delivery date unless expressly agreed.

Customers are responsible for providing accurate delivery addresses and contact information.

If delivery is delayed, we will make reasonable efforts to notify the customer and provide updated information.

Nothing in this section limits statutory rights concerning delivery delays, non-delivery, or loss of goods.

10. Returns and Refunds

Century Healthcare Limited accepts eligible discretionary returns within 7 calendar days of delivery, provided the product:

Remains in its original packaging.
Is completely unopened and unused.
Has intact security seals and labels.
Has not been altered or damaged after delivery.
Includes all original accessories and documentation.
Is accompanied by valid proof of purchase.

Products that have been opened, used, or tampered with are generally not eligible for discretionary returns.

Exceptions apply where a product is defective, damaged, incorrectly supplied, misrepresented, or otherwise subject to mandatory consumer remedies under Nigerian law.

Approved refunds are normally processed within 7–14 business days following receipt, inspection, and approval of an eligible discretionary return.

For complete information, please refer to our Returns and Refunds Policy available on our website.

11. Product Warranties

Some products may include manufacturer warranties covering specified manufacturing defects.

Warranty coverage, duration, and conditions vary depending on the product and manufacturer.

Customers should retain their purchase receipts and relevant warranty documentation.

Voluntary warranties may exclude damage resulting from:

Improper use or handling.
Unauthorised repairs or modifications.
Accidental damage after delivery.
Failure to follow operating instructions.
Use outside the manufacturer’s recommended conditions.

These exclusions do not remove statutory rights relating to defective or non-conforming goods.

12. Customer Responsibilities

Customers agree to:

Provide accurate personal, billing, and delivery information.
Use the website lawfully.
Follow product instructions and safety warnings.
Avoid fraudulent payment activities.
Refrain from interfering with website functionality.
Contact customer support promptly regarding order-related concerns.

Customers must not attempt to gain unauthorised access to our website, payment systems, or customer information.

13. Intellectual Property

All website content, including company branding, product descriptions, graphics, logos, photographs, layouts, and original written materials, is owned by Century Healthcare Limited or used with appropriate permission.

Such content is protected by applicable intellectual property laws.

Customers may view and use website content for personal, lawful shopping purposes.

Reproduction, redistribution, commercial exploitation, or unauthorised modification of protected content is prohibited without the relevant rights holder’s permission.

14. Website Availability

We make reasonable efforts to maintain website availability and functionality.

However, uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable due to:

Scheduled maintenance.
Technical difficulties.
Hosting or network disruptions.
Security updates.
Circumstances beyond our reasonable control.

We reserve the right to modify website functionality where necessary, provided such modifications do not unlawfully interfere with existing customer rights.

15. Third-Party Services

Our website may integrate with third-party providers for payment processing, shipping, hosting, and other operational services.

These providers may operate under their own terms and privacy policies.

Century Healthcare Limited is responsible for its own legal and contractual obligations to customers and does not exclude liability merely because a third-party provider is involved.

We encourage customers to review relevant third-party terms before using external services.

16. Privacy and Personal Information

We respect the privacy of our customers and are committed to handling personal information responsibly.

Personal information collected through our website may be used for:

Order processing.
Payment verification.
Product delivery.
Customer support.
Fraud prevention.
Legal and regulatory compliance.
Marketing activities where lawfully permitted.

Our handling of personal information is governed by our Privacy Policy, prepared with reference to applicable Nigerian data protection requirements, including the Nigeria Data Protection Act 2023.

17. Limitation of Liability

Century Healthcare Limited will exercise reasonable care in supplying products and providing website services.

To the extent permitted by applicable law, we will not be responsible for losses arising solely from circumstances beyond our reasonable control or from misuse of products contrary to clear safety instructions.

We do not guarantee that wellness products will produce particular health outcomes.

Nothing in these Terms and Conditions excludes or limits liability for fraud, negligence, defective products, breach of mandatory consumer guarantees, or any other liability that cannot lawfully be excluded.

18. Fraud Prevention and Transaction Verification

To protect customers and our business, we may undertake reasonable transaction verification procedures.

These may include:

Confirming payment status.
Verifying order information.
Reviewing potentially suspicious transactions.
Requesting appropriate confirmation before dispatch.

We reserve the right to suspend fulfilment temporarily while investigating a reasonably suspected fraudulent transaction.

Any personal information collected during verification will be handled in accordance with our Privacy Policy and applicable data protection laws.

19. Force Majeure

Century Healthcare Limited will not be liable for delays caused by extraordinary circumstances beyond its reasonable control, to the extent permitted by applicable law.

Such circumstances may include natural disasters, major transportation disruptions, civil emergencies, or widespread infrastructure failures.

Where such events materially affect an order, we will communicate with the customer and provide appropriate options in accordance with applicable consumer protection laws.

20. Complaints and Dispute Resolution

We encourage customers to contact our support team if they experience any problems relating to an order, product, delivery, or payment.

Complaints should include:

Customer name.
Order number.
Description of the issue.
Relevant supporting information.

We will review complaints fairly and make reasonable efforts to resolve them promptly.

If a dispute cannot be resolved directly, customers may pursue available remedies through relevant Nigerian regulatory authorities or competent courts.

Nothing in these Terms and Conditions prevents customers from exercising statutory complaint or enforcement rights.

21. Governing Law

These Terms and Conditions are governed by the applicable laws of the Federal Republic of Nigeria.

Relevant legislation may include:

Federal Competition and Consumer Protection Act 2018.
Nigeria Data Protection Act 2023.
Other applicable Nigerian commercial, electronic transaction, and consumer protection laws.

Disputes may be referred to courts of competent jurisdiction in Nigeria, subject to applicable law.

22. Changes to Terms and Conditions

Century Healthcare Limited may revise these Terms and Conditions periodically to reflect changes in business operations, products, technology, or legal requirements.

Updated terms will be published on our website with a revised effective date.

Changes will not retrospectively remove rights or materially alter contractual obligations relating to already confirmed purchases without an appropriate legal basis.

Customers are encouraged to review these terms periodically.

23. Contact Information

For questions about these Terms and Conditions, orders, products, or customer support, please contact:

Century Healthcare Limited

Website: https://centuryhealthcareltd.com

Email: info@centuryhealthcareltd.com

Subject: Terms and Conditions Enquiry

We welcome customer enquiries and will make reasonable efforts to respond promptly.